Possibly the climate issue was because the room had one air output vent and none in the bathroom. Although we set the thermostat accordingly before going to the gaming floor which was also sweltering, we returned to an unpleasantly hot room. In contrast, a male custodian and the female second floor slot machines supervisor on duty around 10 pm were polite when helping me utilize my Free Play. Even as my friend played a few hands of Blackjack, alone, the dealer did not greet or interact with him. Most of the table games had no players, yet the dealers failed to acknowledge us. However, the female hotel front desk clerk was less than hospitable when setting up my new member Edge Club card which later came with its own difficulties finding an eligible slot machine to use the $25 in Free Play. Neither hotel nor casino were busy considering our checkin was around 5:30 on a Wednesday night. Unfortunately, that's where the compliments end.
I'll start with the positives: our room, 215, was spacious and clean with a comfy bed.
